Shipping Policy

Last updated: June 07, 2026

1. Service Model

PrintNear connects customers with nearby independent print partner shops. Orders may be fulfilled through customer pickup from the selected shop or through delivery where the selected shop makes delivery available.

2. Pickup Orders

For pickup orders, customers should collect the completed print order from the selected print partner shop during the shop's operating hours. The shop may request order details or a confirmation message before handing over the order.

3. Delivery Availability

Delivery availability, fees, and timelines depend on the selected print partner shop, customer location, order size, and local operating conditions. Any delivery estimate shown on the platform is an estimate and may change due to shop workload, address issues, traffic, weather, or other operational constraints.

4. Failed Delivery or Pickup

Customers are responsible for providing accurate contact and address details where delivery is selected. If a delivery or pickup cannot be completed due to incorrect details, unavailability, or non-response, the customer may need to coordinate directly with the selected shop for the next available handover option.

5. Contact

For shipping, delivery, or pickup support, contact us at support@printnear.in.